Trained speaker Melanie Smith-Rawlings brings unique insights into the challenges of property flooding and water damage, having lived through six such events—her sixth being current and ongoing. She shares practical lessons on navigating insurance claims, the emotional mindset required, and valuable tips for property owners facing similar issues.

Melanie is also a passionate small business owner and published author who champions the power of essential oils to enhance health and well-being. Drawing on her expertise, she delivers engaging speeches on topics such as incorporating wellness into daily life, making properties more "scent-sational," and the fascinating ways scent impacts mood and behaviour.