Terms Of Service


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our business relationship with you in relation to this website.

The term this site or ‘us’ or ‘we’ refers to the owner of the website whose registered office is found on Contact Us. Our company registration number is [company registration number and place of registration]. The term ‘you’ refers to the user or viewer of our website.

UNLIMITED SUCCESS VENTURES LTD

PROGRESSIVE PROPERTY LTD

PROGRESSIVE PROPERTY VENTURES LLP

1. PRELIMINARY

1.1. The headings in these terms and conditions are for ease of reference only and shall
not be taken into account in the construction or interpretation of any provision to
which they refer.

1.2. References to any statute or statutory provision include a reference to that statute or
statutory provision as from time to time amended, extended or re-enacted.

1.3. Any reference to a statutory provision shall include any subordinate legislation made
from time to time under that provision.

1.4. Words importing the singular number shall include the plural and vice versa and
words importing the masculine shall include the feminine and neuter and vice versa.

1.5. Unless otherwise specifically agreed in writing these terms and conditions shall apply
to any Order placed by you.

1.6. In these Terms, references to liability are to include any liability whether actual,
contingent, present or future.

2. DEFINITIONS

2.1 When the following words with capital letters are used in these Terms, this is what
they will mean:

Agreement: the agreement between Us in respect of our provision of Products to
you.

Booking: your Booking for a Seminar;

Confidential Information: all information (whether written, visual, oral, electronic
or in any other form) which has the necessary quality of confidence and which is
disclosed by Us to you save insofar as the same was not in the public domain at the
time of receipt by you or has not subsequently entered into the public domain other
than by reason of the breach of any obligation of confidence owed by you to us.

Event Outside Our Control:is defined in clause 16;

Excluded Services: means services, Products or investment opportunities provided
direct to you by our mentors or consultants which do not form part of the arrangement
between you and Us;

Products: shall mean the range of services (for example seminars), digital content
and goods provided under our Agreement.

Terms: the terms and conditions set out in this document;

Seminar(s): the Seminar(s), mentorship(s) and/or course(s) that We are providing to
you as set out in the Booking;

We/Ours/Us: One of the following trading entities ie Unlimited Success Ventures
Limited, Progressive Property Limited or Progressive Property Ventures LLP that is
named as the contracting party on your invoice each of Unit 10, Office Village,
Hampton, Peterborough, PE7 8GX.

2.2 What these terms cover: These are the terms and conditions on which We supply
products to you, whether these are services, digital content or goods.

2.3 Why you should read them: Please read these terms carefully before you submit
your Booking to Us. These terms tell you who We are, how We will provide
Products to you, how you and We may change or end the contract, what to do if there
is a problem and other important information. If you think that there is a mistake in
these terms or require any changes, please contact Us to discuss.

2.4 Conflicts: If any of these Terms conflict with any term of the Booking, these Terms
will take priority.

3. INFORMATION ABOUT US AND HOW TO CONTACT US

Who We Are: We are one of the following trading entities: Unlimited Success
Ventures Limited (company registration number: 10020892), Progressive Property
Limited (company registration number: 06059800) or Progressive Property Ventures
LLP (company registration number OC361197) that is named as the contracting party
on your invoice and Our registered office in each case is at Unit 10, Office Village,
Hampton, Peterborough, PE7 8GX.

3.1 How To Contact Us: You can contact Us by telephoning Our customer service team at
01733 898550 or by e-mailing Us at ask@progressiveproperty.co.uk or writing to Unit 10, Office Village, Hampton, Peterborough PE7 8GX.

3.2 How We May Contact You: If We have to contact you We will do so by telephone or
by writing to you at the email address or postal address you provided to Us in your
Booking.

3.3 “Writing” includes emails: When We use the words “writing” or “written” in these
terms, this includes emails.

4. OUR CONTRACT WITH YOU

4.1 How We Will Accept Your Booking: Our acceptance of your Booking will take place
when We email you to accept it, at which point a contract will come into existence
between you and Us.

4.2 If We cannot accept your Booking: If We are unable to accept your Booking, We
will inform you of this in writing and will not charge you. This might be because of
unexpected limits on Our resources which We could not reasonably plan for, because
We have identified an error in the price or description of the Seminar or because there
are no spaces left.

4.3 Your Booking Reference.:We will assign a Booking reference number to your
Booking and tell you what it is when We accept your Booking. It will help Us if you
can tell Us the Booking reference whenever you contact Us about your Booking.

5. YOUR RIGHTS TO MAKE CHANGES

If you wish to make a change to your Booking please contact Us. We will let you
know if the change is possible. If it is possible We will let you know about any
changes to the price, the timing of supply or anything else which would be necessary
as a result of your requested change and ask you to confirm whether you wish to go
ahead with the change.

6. OUR RIGHTS TO MAKE CHANGES

    6.1 Minor Changes – We may make changes:
    6.1.1 to reflect changes in relevant laws and regulatory requirements;
    6.1.2 to the location of any Seminar and/or speaker(s), mentor(s) or content,
    at any time without notice. You will not be entitled to a refund as a result, unless you
    exercise your rights shown in clause 11.

    6.2 More significant changes including changes to these terms.
    In addition, as We
    informed you on Our website, We may make the following changes but if We do so
    We will notify you and you may then contact Us to end the contract and receive a full
    refund before the changes take effect:
    6.2.1 changes in how We accept payment from you; and
    6.2.2 changes in relevant laws and regulatory requirements.

6.3 Updates to digital content:
We may update or require you to update digital content,
provided that the digital content shall always match the description of it that We
provided to you before you bought it.

7. PROVIDING SEMINARS

7.1 When We will provide the Seminar:
We will supply the Seminar to you on the date
set out in the Booking unless otherwise varied by Us in accordance with clause 6.

7.2 If the contract is a one-off purchase of digital content:
We will make the digital
content available for download by you as soon as We accept your Booking.

7.3 Filming and Photography: Seminars may be filmed and recorded without prior
notice and unless you inform Us before the Seminar begins, you will be deemed that
you have given Us permission for any footage containing you to be used by Us for
commercial purposes.

7.4 We are not responsible for delays outside of Our control: We will make every
effort to provide the Seminar on the date(s) set out in the Booking. However, there
may be delays due to an Event Outside Our Control. See clause 16 for Our
responsibilities when an Event Outside Our Control happens. If Our supply of the
Services is delayed by an event outside Our control then We will contact you as soon
as possible to let you know and We will take steps to minimise the effect of the delay.
Provided We do this We will not be liable for delays caused by the event, but if there
is a risk of substantial delay you may contact Us to end the contract and receive a
refund for any Seminar you have paid for but not received.

7.5 What happens if you do not pay?If you do not pay Us for a Seminar when you are
supposed to and you still do not make payment within 7 days of Us reminding you
that payment is due, We may withdraw your enrolment on a Seminar with immediate
effect (except where you dispute an invoice). We will contact you to tell you this. We
can also charge you interest on overdue payments.

7.6 What rights We retain: You acknowledge that all copyright, design right,
trademarks and all other intellectual property rights in all Seminar materials
(including but not limited to any drafts, drawings, PowerPoints or illustrations We
make in connection with such materials) are owned by Us or Our licensors.

7.7 WHAT IS NOT INCLUDED?

    7.7.1 You acknowledge that We do not (nor does any trainer, mentor, consultant,
    team member, agent or employee who is providing a course, mentoring or other
    training) provide financial, legal or accounting advice. We are not authorised
    by the FCA or other body to do so and as such this does not form part of the
    Seminar or the contract between Us.

    7.7.2 You further acknowledge that the opinions and comments made by trainers,
    consultants and mentors (whether employed by Us or not) are their own and do
    not represent or reflect Our opinions or comments. You acknowledge that any
    opinions or comments are followed at your own risk. You agree not to hold Us
    responsible for any such opinions or claims.

    7.8 What will happen if you do not give required information to Us?We may need
    certain information from you so that We can supply the Seminar(s) to you. If so, this
    will have been stated on Our website. We will contact you to ask for this information.
    If you do not give Us this information within a reasonable time of Us asking for it, or
    if you give Us incomplete or incorrect information, We may either end the contract or
    make an additional charge of a reasonable sum to compensate Us for any extra work
    5 that is required as a result. We will not be responsible for supplying the products late
    or not supplying any part of them if this is caused by you not giving Us the
    information We need within a reasonable time of Us asking for it.

8. EXCLUDED SERVICES

8.1 We use self-employed consultants to assist us in providing Seminars. They may offer
you Excluded Services with Our consent. If you accept or proceed with any Excluded
Services, the contract will be between you and the consultant and not between you
and Us.

8.2 We do not recommend or endorse any of the Excluded Services or offer any
guarantees as to the Excluded Services or any potential financial return arising from
them. If you agree to take Excluded Services you are doing so at your own risk.

8.3 We suggest that you make your own investigations and enquiries regarding these
services before acting upon any advice or investment opportunity provided to you.

8.4 Because the Excluded Services are carried out between you and the consultant, we
will not be responsible for any costs or losses you or any person connected with you,
incur as a result of those Excluded Services.

8.5 By placing a Booking you are agreeing to waive forever and release Us and our
affiliates and partners from any claims you may have against Us arising out of or in
connection with the Excluded Services.

9 MONEY BACK GUARANTEES (WHERE APPLICABLE)

9.1 We offer a ‘Double Money Back Guarantee’ on selected trainings subject to certain
criteria being met. This is in addition to and does not affect your legal rights. If the
training which you have signed up for is eligible for this guarantee it will be made
explicit prior to when product is sold to you. If this guarantee was not explicitly
offered on the product you purchased prior to your purchase then the guarantee is not
offered. The terms of this guarantee are subject to the following terms:

9.2 If you do not get two bona fide property deals within one year of starting your VIP
programme, you will be entitled to be refunded double the price you paid for the
programme. Please note that any refund due under excludes any amounts you have
paid for books, CDs and DVDs, VIP/Grad, Deal Packaging and social media courses.

9.2 If you do not get two bona fide property deals within one year of starting your VIP
programme, you will be entitled to be refunded double the price you paid for the
programme. Please note that any refund due under excludes any amounts you have
paid for books, CDs and DVDs, VIP/Grad, Deal Packaging and social media courses.

9.3 In order to qualify for our “Double Money Back Guarantee” you must meet and be
able to demonstrate that you have met the following criteria:

    9.3.1 Attend all 12 VIP sessions and Complete all 12 VIP one to one training
    sessions;

    9.3.2 Attend at least 30 property/biz networking/angel meetings in the period for
    which your VIP membership is active (receipts will need to be provided as
    proof);

    9.3.3 Publish at least two posts a week on Progressive Property community
    Facebook page of questions and challenges;

    9.3.4 Follow all actions given in ‘1 to 1 sessions’ and where not followed, the
    reasons why before the next session to reset action;

    9.3.5 View a minimum of 10 properties a month (documentary evidence of
    viewings will need to be supplied from viewing agents);

    9.3.6 Make a minimum of three offers a month (documentary evidence of offers
    will need to be supplied);

    9.3.7 No requests have been made by You for your VIP programme membership to
    be placed on hold for longer than 31 days;

    9.3.8 No requests for a refund of your VIP programme after 14 working days or
    requests which have previously been denied.

9.4 If you are unable to demonstrate compliance with the criteria above to Our
satisfaction, you will not be entitled to receive any refund.

9.5 We will pay to you any money due under this clause by the method you used to pay
for your Booking.

10 FAILURE TO ATTEND

If you fail to attend a Seminar but have not varied your Booking you will forfeit any amounts that you have paid for that Seminar. This covers the cost we have incurred in organising your Booking and attendance at the Seminar. You will not receive any credits for a Seminar that has been paid for but for which you do not attend. You acknowledge that this clause does not work harshly on you.

11 YOUR RIGHTS TO END THE CONTRACT

    11.1.1 You can always end your contract with Us: Your rights when you end the contract
    will depend on what you have booked, whether there is anything wrong, how We are
    performing and when you decide to end the contract:

    11.1.2 If you want to end the contract because of something We have done or
    have told you We are going to do;
    or

    11.1.3 If you have just changed your mind: You may be able to get a refund if you
    are within the cooling-off period and purchased the item online or over the
    telephone, but this may be subject to deductions.

11.2 Ending the contract because of something We have done or are going to do: If
you are ending the contract for a valid reason, the contract will end immediately and
We will refund you in full for any Seminars which have not been provided and you
may also be entitled to compensation. Valid reasons are:

    11.2.1 We have told you about an upcoming change under clause 6.2 which you do not agree to;

    11.2.2 We have told you about an error in the price or description of the Seminar and
    you do not wish to proceed;

    11.2.3 There is a risk that supply of the Seminar or any Product(s) may be
    significantly delayed because of events outside Our control; or

    11.2.4 You have a legal right to end the contract because of something We have done
    wrong.

11.3 Exercising your right to change your mind (Consumer Contracts Regulations
2013):
For most products bought online or over the telephone you have a legal right
to change your mind within 14 days and receive a refund. These rights, under the
Consumer Contracts Regulations 2013, are explained in more detail in these terms.

11.4 When you don’t have the right to change your mind. You do not have a right to
change your mind in respect of:

    11.4.1 Digital products after you have started to download or stream these;

    11.4.2 Services (including Seminars), once these have been completed, even if the
    cancellation period is still running;

    11.4.3 Sealed audio or sealed video recordings or sealed computer software, once
    these products are unsealed after you receive them; and

    11.4.4 Any Products which become mixed inseparably with other items after their
    delivery.

    11.4.5 Any products purchased in person and therefore not online or over the
    telephone

11.5 How long do I have to change my mind? How long you have depends on what you
have ordered and how it is delivered.

    11.5.1 Have you purchased services or products over the internet or over the
    telephone?
    If so, you have 14 days after the day We email you to confirm
    We accept your Booking. However, once We have completed the Seminar
    you cannot change your mind, even if the period is still running. If you cancel
    after We have started the Seminar, you must pay Us for services provided up
    until the time you tell Us that you have changed your mind.

    11.5.2 Have you bought digital content for download or streaming? if so, you
    have 14 days after the day We email you to confirm We accept your Booking, or, if earlier, until you start downloading or streaming. If We delivered the 8 digital content to you immediately, and you agreed to this when ordering, you will not have a right to change your mind.

    11.5.3 Have you bought goods? if so you have 14 days after the day you (or
    someone you nominate) receives the goods if purchased over the internet or
    telephone, unless:

    11.5.3.1 Your goods are split into several deliveries over different days: In this
    case you have until 14 days after the day you (or someone you nominate)
    receives the last delivery to change your mind about the goods.

    11.5.3.2 Your goods are for regular delivery over a set period: In this case you
    have until 14 days after the day you (or someone you nominate) receives
    the first delivery of the goods.

11.6 Tell Us you want to end the contract: To end the contract with Us, please let Us
know by doing one of the following:

    11.6.1 Phone or Email: Call customer services on 01733 898550 or email Us at
    ask@progressiveproperty.co.uk. Please provide your name, home address,
    details of the Booking and, where available, your phone number and email
    address.

    11.6.2 By post: Print off the form below and post it to Us at the address on the form
    for the attention of the Managing Director. Or simply write to Us as that
    address, including the information required in the form.

    11.5.3 Have you bought goods? if so you have 14 days after the day you (or
    someone you nominate) receives the goods if purchased over the internet or
    telephone, unless:

    11.5.3.1 Your goods are split into several deliveries over different days: In this
    case you have until 14 days after the day you (or someone you nominate)
    receives the last delivery to change your mind about the goods.

    11.5.3.2 Your goods are for regular delivery over a set period: In this case you
    have until 14 days after the day you (or someone you nominate) receives
    the first delivery of the goods.

Cancellation-form


11.7 Returning Products after ending the contract: If you end the contract for any
reason after Products have been dispatched to you or you have received them, you must return them to Us. You must either return the goods in person to where you 9 bought them, post them back to Us or (if they are not suitable for posting) allow Us to collect them from you. Please call customer services on 01733 898550 or email Us at ask@progressiveproperty.co.uk for a return label or to arrange collection. If you are
exercising your right to change your mind you must send off the goods within 14 days of telling Us you wish to end the contract.

11.8 When We will pay the costs of return. We will pay the costs of return:

    11.8.1 If Products are faulty or misdescribed; or

    11.8.2 If you are ending the contract because We have told you of an upcoming
    change to the Product or these terms, an error in pricing or description, a
    delay in delivery due to events outside Our control or because you have a
    legal right to do so as a result of something We have done wrong.

    In all other circumstances (including where you are exercising your right to change
    your mind) you must pay the costs of return.

11.9 How We will refund you: We will refund you the price you paid for the Products
and any Seminar(s) including delivery costs, by the method you used for payment.
However, We may make deductions from the price, as described below:

11.10 Deductions from refunds: If you are exercising your right to change your mind:

    11.10.1 We may reduce your refund of the price (excluding delivery costs) to reflect
    any reduction in the value of the goods, if this has been caused by your
    handling them in a way which would not be permitted in a shop. If We refund
    you the price paid before We are able to inspect the goods and later discover
    you have handled them in an unacceptable way, you must pay Us an
    appropriate amount.

    11.10.2 The maximum refund for delivery costs will be the costs of delivery by the
    least expensive delivery method We offer. For example, if We offer delivery
    of a Product within 3-5 days at one cost but you choose to have the Product
    delivered within 24 hours at a higher cost, then We will only refund what you
    would have paid for the cheaper delivery option.

    11.10.3 Where the Product is a service, We may deduct from any refund an amount
    for the supply of the service for the period for which it was supplied, ending
    with the time when you told Us you had changed your mind. The amount will
    be in proportion to what has been supplied, in comparison with the full
    coverage of the contract.

11.11 When your refund will be made: We will make any refunds due to you as soon as
possible. If you are exercising your right to change your mind then:

11.12 When your refund will be made: If the products are goods and We have not offered to collect them, any valid refund requests will be made within 14 days from the day on which We receive the Product back from you or, if earlier, the day on which you provide Us with evidence that you have sent the Product back to Us. For information about how to return a Product to Us, see section above with cancellation form attached.

    11.12.1 In all other cases, any valid refunds refund will be made within 14 days of
    your telling Us you have changed your mind

11.13 We may end the contract if you break it: We may end the contract at any time by
writing to you if:

    11.13.1 You do not make any payment to Us when it is due and you still do not make
    payment within 7 days of Us reminding you that payment is due;

    11.13.2 You do not, within a reasonable time of Us asking for it, provide Us with
    information that is necessary for Us to provide the Product(s) or Seminar(s);

    11.13.3 You do not, within a reasonable time, allow Us to deliver the products to you
    or collect them from Us;

11.14 You must compensate Us if you break the contract: If we end the contract we will
refund any money you have paid in advance for products or Seminars We have not
provided but We may deduct or charge you a proportion of the price based on our
current charging rates depending on the date on which We end the contract, as
compensation for the net costs We will incur as a result of your breaking the contract.

12 IF THERE IS A PROBLEM

12.1 How to tell Us about problems: If you have any questions or complaints about the
Product, please contact Us. You can telephone Our customer service team at 01733
898550 or write to Us at ask@progressiveproperty.co.uk or Unit 10, Office Village,
Hampton, Peterborough, PE7 8GX.

12.2 Summary of your legal rights: We are under a legal duty to supply products and
services that are in conformity with this contract. See the box below for a summary of
your key legal rights. Nothing in these terms will affect your legal rights.

Summary of your key legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed
information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05
06.
If your Product is goods, for example furniture or a laptop, the Consumer Rights Act 2015 says
goods must be as described, fit for purpose and of satisfactory quality. During the expected life of
your Product your legal rights entitle you to the following:
up to 30 days: if your item is faulty, then you can get a refund.
up to six months: if your faulty item can’t be repaired or replaced, then you’re entitled to a full
refund, in most cases.
up to six years: if the item can be expected to last up to six years you may be entitled to a repair or
replacement, or, if that doesn’t work, some of your money back.
If your Product is digital content, for example a mobile phone app or a subscription to online
information or courses, the Consumer Rights Act 2015 says digital content must be as described,
fit for purpose and of satisfactory quality:
If your digital content is faulty, you’re entitled to a repair or a replacement.
If the fault can’t be fixed within a reasonable time, or without causing you significant
inconvenience, you can get some or all of your money back.
If you can show the fault has damaged your device and We haven’t used reasonable care and skill,
you may be entitled to a repair or compensation.
If your Product is services, for example the provision of a Seminar, the Consumer Rights Act
2015 says:

you can ask Us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get
some money back if We can’t fix it.
If you haven’t agreed a price upfront, what you’re asked to pay must be reasonable.
If you haven’t agreed a time upfront, it must be carried out within a reasonable time.

12.3 Your obligation to return rejected products: If you wish to exercise your legal
rights to reject products you must either return them in person to where you bought
them, post them back to Us or (if they are not suitable for posting) allow Us to collect
them from you. We will pay the costs of postage or collection. Please call customer
services on 01733 898550 or email Us at ask@progressiveproperty.co.uk for a return
label or to arrange collection.

13 PRICE & PAYMENT

13.1 The price will be set out in Our price list in force at the time We confirm your
Booking. Our prices may change at any time, but price changes will not affect
Bookings that We have confirmed with you.

13.2 These prices do not include VAT which will be added onto the price at the current
rate. If the rate of VAT changes between the date of the Booking and the date of
delivery or performance, We will adjust the rate of VAT that you pay, unless you
have already paid for the Seminar in full before the change in the rate of VAT takes
effect.

13.3 Upon submitting a Booking, We will request a deposit from you to secure your place
on a Seminar (Deposit) by way of credit or debit card. We will not accept a Booking
unless We receive your Deposit. We will send you an invoice in respect of your
Booking (by email or by post) and full payment of the balance for the Seminar must
be made 30 days prior to the date of the Seminar. Your rights to a refund on
cancellation are set out in clause 11.

13.4 If you do not make any payment due to Us by the due date for payment, We may
charge interest to you on the overdue amount at the rate of 4% a year above the base
lending rate of Barclay’s Bank Plc or its successor from time to time. This interest
If your Product is digital content, for example a mobile phone app or a subscription to online
information or courses, the Consumer Rights Act 2015 says digital content must be as described,
fit for purpose and of satisfactory quality:
if your digital content is faulty, you’re entitled to a repair or a replacement.
if the fault can’t be fixed within a reasonable time, or without causing you significant
inconvenience, you can get some or all of your money back
if you can show the fault has damaged your device and We haven’t used reasonable care and skill,
you may be entitled to a repair or compensation
If your Product is services, for example the provision of a Seminar, the Consumer Rights Act
2015 says:
you can ask Us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get
some money back if We can’t fix it.
if you haven’t agreed a price upfront, what you’re asked to pay must be reasonable.
if you haven’t agreed a time upfront, it must be carried out within a reasonable time.
12
shall accrue on a daily basis from the due date until the date of actual payment of the
overdue amount, whether before or after judgment. You must pay Us interest together
with any overdue amount.

13.5 We take all reasonable care to ensure that the price advised is correct. However if We
discover an error in the price specified in your Booking we will contact you to rectify it.

13.6 If We have to cancel a Booking before the start date for the Seminar, due to an Event
Outside Our Control which persists or the unavailability of key personnel or key
materials without which We cannot provide the Seminar are unavailable. We will
promptly contact you if this happens.

13.7 You break the contract in any other material way and you do not correct or fix the
situation within 14 days of Us asking you to in writing.

13.8 We will pass on changes in the rate of VAT.

13.9 What happens if We got the price wrong. It is always possible that, despite Our
best efforts, products and services may be incorrectly priced. We will normally check
prices before accepting your booking so that, where the Product’s correct price at your
Booking date is less than Our stated price at your Booking date, We will charge the
lower amount. If the correct price at your Booking date is higher than the price stated
in Our price list, We will contact you for your instructions before We accept your
Booking. If We accept and process your Booking where a pricing error is obvious and
unmistakeable and could reasonably have been recognised by you as a mispricing,
We may end the contract, refund you any sums you have paid and require the return
of any goods provided to you.

13.10 We can charge interest if you pay late: If you do not make any payment to Us by
the due date We may charge interest to you on the overdue amount at the rate of 4% a
year above the base lending rate of Barclays Bank Plc or its successor from time to
time. This interest shall accrue on a daily basis from the due date until the date of
actual payment of the overdue amount, whether before or after judgment. You must
pay Us interest together with any overdue amount.

13.11 What to do if you think an invoice is wrong: If you think an invoice is wrong please
contact Us promptly to let Us know and We will not charge you interest until We
have resolved the issue.

14 RESCHEDULING A BOOKING

If you would like to reschedule your enrolment on a Seminar from the original
Seminar date, you must notify Us in writing providing Us with full details of the
original date and your preferred Seminar date. We are not obliged to reschedule your
enrolment but may do so at Our own discretion. You acknowledge that We may
incur additional charges as a result and We will be entitled to recover these
reasonable costs from you. You further acknowledge that Our ability to reschedule
will depend on the availability of places and that We shall, to the fullest extent
permitted by law, have no liability to you in the event that no places are available.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

15.1 We are responsible to you for forseeable loss and damage caused by Us:If We
fail to comply with these terms, We are responsible for loss or damage you suffer that
is a foreseeable result of Our breaking this contract or Our failing to use reasonable
care and skill, but We are not responsible for any loss or damage that is not
foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen as
a result of these events or if, at the time the contract was made, both We and you
knew it might happen, for example, if you discussed it with Us during the sales
process.

15.2 When We are liable for damage to your property. If We are providing services i
your property, We will make good any damage to your property caused by Us while
doing so. However, We are not responsible for the cost of repairing any pre-existing
faults or damage to your property that We discover while providing the services. If
defective digital content which We have supplied damages a device or digital content
belonging to you We will either repair the damage or pay you compensation.

15.3 Our liability in all cases shall be limited to the Contract Price.

15.4 We are not liable for business losses: We only supply Products for domestic and
private use. If you use the products for any commercial, business or re-sale purpose in
no circumstances shall We be liable, in contract, tort (including negligence or breach
of statutory duty) or otherwise howsoever, and whatever the cause thereof, (i) for any
increased costs or expenses, or (ii) for any loss of profit, business, contracts or
revenues, business interruption, loss of business opportunity or anticipated savings, or
(iii) for any special, indirect or consequential damage of any nature whatsoever.

Except for the express warranties set out above, We grant no other warranties relating
to the goods or services, and all other conditions, warranties, stipulations or other
statements whatsoever, whether express or implied, by statute, at common law or
otherwise howsoever, relating to defects in the Products, are hereby excluded; in
particular (but without limitation of the foregoing) We grant no warranties (other than
as provided in the warranties set out above) regarding the fitness for purpose,
performance, use, quality or merchantability of the Products, whether express or
implied, by statute at common law or otherwise howsoever.

16 EVENTS OUTSIDE OUR CONTROL

16.1 We will not be liable or responsible for any failure to perform, or delay in
performance of, any of Our obligations under these Terms that is caused by an Event
Outside Our Control (including but not limited to Us having to rearrange or cancel a
Seminar).

16.2 An Event Outside Our Control means any act or event beyond Our reasonable
control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, 14 storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of
public or private telecommunications networks.

16.3 If an Event Outside Our Control takes place that affects the performance of Our
obligations under these Terms:

    16.3.1 We will contact you as soon as reasonably possible to notify you; and

    16.3.2 Our obligations under these Terms will be suspended and the time for
    performance of Our obligations will be extended for the duration of the Event
    Outside Our Control. Where the Event Outside Our Control affects Our
    performance of the Seminar to you, We will rearrange the Seminar as soon as
    reasonably possible after the Event Outside Our Control is over.

16.4 You may cancel the contract if an Event Outside Our Control takes place and you no
longer wish Us to provide the Seminar. Please see your cancellation rights under
clause 11. We will only cancel the contract if the Event Outside Our Control
continues for longer than two weeks in accordance with Our cancellation rights in
clause 11.

16.5 Any cancellation under this clause in respect of an event outside Our control shall
discharge Us and you from any liability for further performance of our Agreement but
shall be without prejudice to any rights or obligations which shall have accrued or
become due between Us and You prior to the date of termination.

17 CANCELLATION/TERMINATION

17.1 Exercise of the right of termination afforded to either you or Us shall not prejudice
legal rights or remedies either you or Us may have against the other in respect of any
breach of the terms of our Agreement.

17.2 Any termination of our Agreement (howsoever occasioned) or the expiry thereof shall
not affect the coming into force or the continuance in force of any provision hereof
which is expressly [or by implication] intended to come into or continue in force on
or after such termination or expiry.

17.3 Termination or expiry of our Agreement for whatever cause shall not put an end to
the obligation of confidence imposed on you under Clause 21.1

18 HOW WE MAY USE YOUR PERSONAL INFORMATION

18.1 We will use the personal information you prodive Us to:

    18.1.1 Provide the Seminar;

    18.1.2 Process your payment for such Seminar; and

    18.1.3 If you agreed to this during the Booking process, to inform you about similar
    products that We provide, but you may stop receiving these at any time by
    contacting Us.

18.2 We may pass your personal information to credit reference agencies. Where We
extend credit to you, We may pass your personal information to credit reference agencies and they may keep a record of any search that they do.

18.3 We will only give your personal information to other third parties where the law
either requires or allows Us to do so.

NOTICES

19.1 All notices and other communications you send to Us under our Agreement shall be
in writing and shall be deemed to have been duly given: when delivered, if delivered
by messenger at the specified address during normal business hours of the recipient,
and on the third business day following mailing, if mailed by certified or registered
mail, postage prepaid, in each case addressed as follows:

Unit 10,
Office Village,
Hampton,
Peterborough,
PE7 8GX.
For the attention of: Managing Director

20 ENTIRE AGREEMENT

Our Agreement constitutes the entire agreement between Us and you and supersedes
and invalidates all other commitments, representations, promises, understandings and
warranties relating to the subject matter hereof which may have been made by either
Us or you orally or in writing prior to the date of our Agreement, and which shall
become null and void from the date our Agreement is signed.

21 OTHER IMPORTANT TERMS

21.1 You will take all proper steps to keep confidential all Confidential Information which
is disclosed to you or obtained by you pursuant to or as a result of our Agreement,
and will not divulge the same to any third party except to the extent that any such
Confidential Information becomes public through no fault on your part.

21.2 Notwithstanding the provisions in clause 21.1 you shall be entitled to make any
disclosure required by law, by a court or tribunal of competent jurisdiction or by any
governmental or other regulatory authority.

21.3 Upon termination of our Agreement, you will return to Us any written data (without
retaining copies thereof) provided for the purposes of our Agreement.

21.4 Notwithstanding the termination or expiry of our Agreement for whatever reason the
obligations and restrictions in clause 21.1 above shall be valid for a period of five
years from the date of our Agreement.

21.5 Each provision of this Clause is to be construed as a separate limitation (applying and
surviving even if for any reason one or other of the said provisions is held 16 inapplicable or unreasonable in any circumstances) and shall remain in force notwithstanding termination of this Contract.

21.6 No action may be brought under our Agreement more than two years after its
termination or, in the event of default by Us or you, more than two years after such
default has come to the notice of the other party.

21.7 Amendment: These Terms may be amended or modified in whole or in part at any
time by an agreement in writing signed by a partner, director or other officer of Ours.

21.8 Nothing contained in our Agreement shall be so construed as to constitute either us to
be the agent of the other.

21.9 Our Agreement shall not operate so as to create a partnership or joint venture of any
kind between Us and you.

21.10 Time shall be of the essence of our Agreement: Both as regards the dates and
periods mentioned and as regards any dates and periods which may be substituted for
them in accordance with our Agreement or by agreement in writing between Us and
you.

21.11 We may transfer our agreement to someone else: We may transfer Our rights and
obligations under these Terms to another organisation, and We will always notify you in writing if this happens, but this will not affect your rights or Our obligations under
these Terms.

21.12 You need Our consent to transfer your rights to someone else: You may only
transfer your rights or your obligations under these Terms to another person if We
agree in writing.

21.13 Nobody else has any rights under this Contract: This contract is between you and
Us. No other person shall have any rights to enforce any of its terms.

21.14 If a court find part of this contract illegal, the rest will continue in force: Each of
the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

21.15 If a court find part of this contract illegal, the rest will continue in force: Each of
the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

21.15 Even if We delay in enforcing this contract, We can still enforce it later: If We
fail to insist that you perform any of your obligations under these Terms, or if We do
not enforce Our rights against you, or if We delay in doing so, that will not mean that
We have waived Our rights against you and will not mean that you do not have to
comply with those obligations. If We do waive a default by you, We will only do so
in writing, and that will not mean that We will automatically waive any later default
by you.

21.16 Which laws apply to this contract and where you may bring legal proceedings: These Terms are governed by English law. You and We both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of
Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

21.17 Mediation: We and you agree to use our best efforts to negotiate in good faith and settle amicably any dispute that may arise out of or relate to our Agreement or a breach thereof. If any such dispute cannot be settled amicably through ordinary negotiations between us we agree to refer the matter to a mediator to be agreed between us and in the absence of agreement between us to a court of competent jurisdiction.